#Sony srdx green tint tv#
To a customer who filed a small claims lawsuit, as well as an image of her TV below). Obligations (e.g., see this letter from a Sony attorney Still provide a minimum level of quality that meets Sony's legal
Precisely meet the original expectations of their customers, the TVs Sony has also argued that, while the appearance of major discolorations may not Sony has further argued that, even if they knew about the defective nature of the TVs when they sold them, as long as they felt they would last beyond the express warranty period, they should not be subject to legal action by their customers for their marketing claims. With the original marketing claims of strong reliability and longevity , Sony has argued in legal proceedings (sometimes successfully) t hat their marketing claims were mere " puffery," and that their customers can only reasonably expect their TVs to last through the one or two year express warranty period. Federal judge Robert Patterson wrote the following on page 22 of his Order: " At his deposition, Confidential Source #1 was able to state firmly and on the basis of actual knowledge that in 2005, he believed that every television that left the plant had a problem with the optical block." However, despite what some Sony advocates would like people to believe, the sworn testimony still applies to the 2005 time period when the employee was actually working on the optical blocks. The lawsuit was on 2006-2007 models produced after Confidential Source #1 stopped working on optical blocks, so his testimony was deemed not relevant for the case. Sony TVs to have the optical blocks replaced” in late 2005 through 2007. Regarding optical blocks that retail stores began to send back unsold That he heard rumors “that there was so many customer complaints Optical block" in that time frame (e.g., see pages 10, 11, and 22 of this July 2010 Court Order ). Returned to Sony from Spring 2004 through Fall 2005, testified at a sworn deposition that he thought "every television that left the plant had a problem with an Lawsuit), who was involved in replacing failed optical blocks in TVs They usually become evident after about 4,000-10,000 hours of usage-typically about 2-6 years after purchase, depending on the frequency and conditions of usage.įormer Sony employee (Confidential Source #1 in a class action The image discolorations tend to worsen over time as the high-intensity mercury-vapor arc lamp shines on the parts-particularly those in the blue light path. Resemble fingerprints, stationary scribble (also known as squiggly, random line pattern, or road-mapping), red bands, and others (see the Optical Block Problems by TV Model section below for details). Tint, purple/magenta tint, yellow stains, purple or pink blotches that
Include blue blobs, blue haze, blue star pattern (also known as blueĭots or stuck blue pixels), bluish tint to blacks, green blobs, green In addition, the area around the projection lamp is subject to melting on some models. They have been plagued by the development of significant discolorations on the image due to the premature degradation of heat/light-sensitive parts within an assembly called the "optical block" (also known as a "light engine").
The US-based liquid crystal microdisplay models included the following:ĭespite these claims, Sony's liquid crystal microdisplay TVs turned out to be defective. manufactured and sold ~3.5 million large-screen high-definition rear-projection TVs based on liquid crystal microdisplay technology, as they transitioned out of CRT-based projection for their large-screen models. Summary Between 20, Sony Electronics Inc. 9 Expected lifespan of a rear-projection liquid crystal TV.8.7 Purple or pink blotches that resemble fingerprints.8.6 2003-2004 3LCD stationary scribble/squiggly/random line pattern/road-mapping.8.4 3LCD yellow (or orange or brown) haze or stain.8.2 Blue discolorations (blobs, haze, lines, bands, dots, star pattern, etc.).8.1 SXRD models (green, yellow, purple, pink, or magenta blob, stain, haze, halo, or tint, and other discolorations).7.1 Optical block stationary scribble issue.7 Summary of Sony optical block warranty extensions and class action lawsuits.